Vinted Users Express Frustration About Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size if necessary, resulting in member annoyance.
Sizing System Modifications
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.